Common Error Codes on Canon MAXIFY Printers
Canon MAXIFY printers are designed for high-volume office printing. When an error occurs, the printer displays an error code indicating issues related to paper handling, ink cartridges, print heads, or internal hardware.
Error Code 1000 / E02 – Paper Out or Paper Jam
Explanation: The printer cannot detect paper or paper is jammed.
How to fix:
- Load paper correctly in the tray.
- Remove any jammed paper.
- Check paper guides and alignment.
- Restart the printer.
Error Code 1300 / E03 – Paper Jam Inside Printer
Explanation: Paper is stuck inside the printer.
How to fix:
- Turn off and unplug the printer.
- Open covers and remove jammed paper carefully.
- Restart the printer.
Error Code 1401 / 1403 / 1405 – Print Head Error
Explanation: The print head is missing, incompatible, or damaged.
How to fix:
- Remove and reinstall the print head.
- Clean print head contacts.
- Replace the print head if necessary.
Error Code 1682 / 1687 – Ink Cartridge Error
Explanation: Ink cartridges are not installed correctly.
How to fix:
- Reinsert all ink cartridges firmly.
- Remove any protective seals.
- Restart the printer.
Error Code 1688 / E13 / E16 – Ink Has Run Out
Explanation: One or more ink cartridges are empty.
How to fix:
- Replace the empty ink cartridge.
- Hold the Stop/Reset button for 5 seconds to continue printing temporarily.
Error Code 5100 – Carriage Error
Explanation: The print head carriage cannot move freely.
How to fix:
- Turn off and unplug the printer.
- Remove paper scraps or foreign objects.
- Restart the printer.
Error Code 5B00 – Waste Ink Absorber Full
Explanation: The waste ink absorber has reached its limit.
How to fix:
- Absorber replacement and counter reset required.
- Contact Canon authorized service center.
Error Code 6000 – Line Feed Error
Explanation: Paper feed mechanism error.
How to fix:
- Check for paper jams or debris.
- Clean paper feed rollers.
- Restart the printer.
Error Code B200 – Critical Hardware Error
Explanation: Serious hardware error, often related to the print head.
How to fix:
- Unplug the printer for 10–15 minutes.
- Reinstall ink cartridges and print head.
- Professional repair may be required.
Error Code 2001 / 2002 – Scanner or ADF Error
Explanation: Scanner unit or ADF is malfunctioning.
How to fix:
- Check for jammed documents.
- Clean scanner glass and ADF rollers.
- Restart the printer.
Error Code 2800 / 2801 – Network Communication Error
Explanation: Printer cannot communicate with the computer or network.
How to fix:
- Check USB or network connections.
- Restart router and printer.
- Reconfigure network settings.
Most Canon MAXIFY errors can be resolved with basic troubleshooting. Hardware-related issues such as print head failure or waste ink absorber limits may require professional service.
From ManualsFile